MarinestarTM Support

Welcome to the MarinestarTM support pages, offering resources to help you make best use of Fugro's worldwide positioning signals and hardware. If you have any queries about support, reference and troubleshooting materials that you feel should be here, please email.

  • Fugro's G4 satellite correction service optimises the latest Galileo launch Read more

Note: The resources on this tab are listed in reverse date order, newest at the top.

Contact Marinestar

We like to hear from you!

If you have any questions, remarks or suggestions, please contact your local Marinestar office (below) or for urgent, critical or operational technical problems relating to MarinestarTM DGNSS equipment or correction signals use our 24 hour helpline.

Leidschendam (Europe/Middle East/Africa/India) map

Fugro Satellite Positioning B.V.
Dillenburgsingel 69
Leidschendam, 2263 HW
The Netherlands
Tel: +31 (0) 70 317 0960
E-mail: marinestar@fugro.com

Houston (the Americas) map

Fugro Satellite Positioning, Inc.
6100 Hillcroft Street
Houston, Texas 77081
United States of America
Tel: +1 713 778 6400
E-mail: m.huff@fugro.com

Singapore (Asia/Pacific) map

Fugro Satellite Positioning Pte Ltd
35 Loyang Crescent
Singapore, 509012
Singapore
Tel : +65 6542 5001
E-mail: ls.loo@fugro.com

24 hour* helpline: +31 (0)70 31 70960

Note that this service is intended for urgent, critical or operational technical problems relating to MarinestarTM DGNSS equipment or correction signals.

For other general technical questions please contact your local office or marinestar@fugro.com.

* After hours i.e. outside of 0900 and 1700 CET, Monday-Friday, helpline calls are transferred to Marinestar technicians at the duty Network Control Centre at NO ADDITIONAL CHARGE to the customer, i.e. customers only pay the normal telephone connection to Marinestar's Dutch office.

Marinestar Services

Marinestar GPS

A decimetre level, phase-based service using satellite ‘orbit and clock’ corrections which are valid worldwide, based upon GPS L1 and L2 frequencies. The Marinestar GPS service provides a high performance global solution to a horizontal accuracy of 10 cm (95%) and vertical accuracy of 15 cm (95%).

Marinestar GNSS

An integrated DGPS/DGLONASS, centimetre level, phase-based service using satellite ‘orbit and clock’ corrections which are valid worldwide, based upon GPS, GLONASS, Beidou and Galileo. The Marinestar GNSS service provides a high availability, high integrity, global solution to a horizontal accuracy of up to 6 cm (95%) and vertical accuracy of up to 8 cm (95%).

The following equipment can receive Fugro's MarinestarTM branded GNSS correction services. Click on the link for your product

GNSS Receivers incorporating a demodulator

Demodulators

  • 3710 ~ can monitor two correction broadcasts concurrently
  • 3610 ~ can monitor two correction broadcasts concurrently
  • 3510 LR ~ monitors a single correction broadcast

Frequently Asked Questions – The following frequently asked questions (faq) represent the most common queries raised by customers.

If you have a question that you think should be included below, please let us know

Marinestar Services

The coverage maps listed below show the reference stations and signal footprints available for the MarinestarTM GNSS augmentation services:

  • GPS-only orbit and clock (PPP) monitoring stations
  • Fugro's GNSS orbit and clock (PPP) monitoring stations